1. Introduction

Welcome to The 2nd Watch, a modern watch brand based in Gran Canaria, specializing in bespoke 3D printed affordable luxury watches. Our mission is to provide style-conscious consumers and watch enthusiasts globally with customizable timepieces that emphasize sustainable practices and craftsmanship. By placing an order on our website, you agree to these Terms of Sale. Please read them carefully before making a purchase to ensure a clear understanding of your rights and obligations.The 2nd Watch products are developed and produced by Tinkarfabric SL.

2. Definitions

In these Terms of Sale, \"we,\" \"us,\" and \"our\" refer to Tinkarfabric SL, and \"you\" and \"your\" refer to the customer placing an order. \"Goods\" refers to the products offered for sale on our website, including but not limited to our models such as the Model 01 - Big Daddy Chrono, Model 02 - Unisex Affair, and Model 01b - Big Daddy Time Only.

3. Eligibility

To purchase from our website, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By placing an order, you confirm that you meet these eligibility requirements. Additionally, you agree to provide accurate personal information during the ordering process, which is essential for order fulfillment and delivery.

4. Ordering Process

To place an order, you must select the desired product(s), specify the quantity, and provide accurate personal information. You will have the opportunity to review your order before submission. An order constitutes a contractual offer, which we may accept by sending you an Order Confirmation via email. If a product is out of stock or unavailable, we will inform you promptly and issue a refund if applicable.

5. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, variations may occur due to the nature of our bespoke products. Each product is crafted with care, and we encourage you to review the specifications and features provided on our website. If a product is unavailable after you place your order, we will inform you and issue a refund if applicable.

6. Pricing and Payment

All prices are listed in Euros (EUR) and do include applicable taxes and shipping charges. Payment must be made in full at the time of order placement using accepted payment methods, including credit and debit cards. Ownership of the goods remains with us until full payment is received. We may offer early bird discounts, limited editions, and digital-physical bundles to enhance exclusivity and foster brand loyalty.

7. Delivery

We aim to deliver your order within 30 days unless otherwise specified. Delivery times may vary based on location and the nature of the product. If we are unable to deliver within the specified timeframe, you may cancel the order and request a refund. We provide various delivery options to accommodate your preferences, including home delivery and in-store pickup.

8. Returns and Refunds

You have the right to cancel your order within 14 days of receiving the goods for any reason. To initiate a return, please contact our customer service team. Goods must be returned in their original condition and packaging. Refunds will be processed within 14 days of agreement on entitlement. Please note that bespoke goods are not eligible for returns unless they are faulty. Our returns policy is designed to comply with EU consumer protection regulations, ensuring transparency and fairness.

9. Warranty

We guarantee that our products will meet specifications and be free from defects for a period of 24 months from the date of delivery. If you receive non-conforming goods, please notify us within 14 days of discovery. Remedies for non-conforming goods include repair, replacement, or refund. This warranty does not cover damages resulting from misuse or negligence.

10. Limitation of Liability

Our liability for any loss or damage arising from your purchase is limited to the purchase price of the goods. We are not liable for indirect or consequential damages, except as required by law. This limitation is designed to protect both parties and ensure a fair resolution in case of disputes.

11. Intellectual Property

All content on our website, including trademarks, logos, and product designs, is owned by Tinkarfabric SL. You may not use any of our intellectual property without our prior written consent. We take pride in our craftsmanship and the unique designs of our watches, and we expect our intellectual property to be respected.

12. Governing Law

These Terms of Sale are governed by the laws of Spain. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Spain. This ensures that any legal matters are handled within a familiar legal framework.

13. Amendments

We reserve the right to modify these Terms of Sale at any time. Changes will be posted on our website, and your continued use of the site following any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.

14. Contact Information

For any inquiries or complaints, please contact us at:

Tinkarfabric SL (The 2nd Watch)

Av. de Tirajana Edificio Mercurio Torre 1, 2B

35100 Maspalomas, Las Palmas, Gran Canarias, Spain

Email: hello@the2ndwatch.com

By placing an order with Tinkarfabric SL, you acknowledge that you have read, understood, and agree to these Terms of Sale. Thank you for choosing us for your luxury watch needs. We look forward to providing you with a unique and personalized experience.