Effective Date: 2025.05.01

1. Introduction

Welcome to The 2nd Watch, a modern and sustainable watch brand based in Gran Canaria. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and utilize our services. We are dedicated to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our commitment to transparency and ethical practices reflects our mission to revolutionize the watch industry by merging modern technology with traditional craftsmanship.

2. Information We Collect

We collect various types of personal information from our users, including but not limited to:

- Name

- Email address

- Shipping address

- Payment information

- Any other information you provide to us voluntarily

This information is collected through forms on our website, during the account creation process, and when you make a purchase. We may also gather data through customer feedback, surveys, and web analytics to enhance your experience and improve our services.

3. Purpose of Data Collection

The information we collect is used for the following purposes:

- To process and fulfill your orders for our unique, customizable timepieces.

- To communicate with you regarding your orders, inquiries, and any promotional materials, if you have opted in to receive them.

- To improve our website and services based on user feedback and preferences.

- To conduct statistical analysis and research to better understand market trends and customer needs.

- To enhance your shopping experience by personalizing content and recommendations based on your preferences.

4. Data Sharing

We do not sell or share your personal information with third parties, except in the following circumstances:

- With Squarespace, our website hosting provider, for the purpose of managing our webstore and website functionalities.

- When required by law or to protect our rights or the rights of others.

- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. User Rights

As a user, you have the following rights regarding your personal data:

- The right to access your personal information and request copies of it.

- The right to request correction of inaccurate or incomplete data.

- The right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

- The right to restrict processing of your data under certain circumstances.

- The right to data portability, allowing you to obtain and reuse your personal data for your own purposes.

- The right to withdraw consent at any time, where we rely on your consent to process your data.

To exercise any of these rights, please contact us using the contact information provided below.

6. Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include:

- Strong encryption protocols for data transmission and storage.

- Secure payment gateways that comply with industry standards, such as PCI DSS.

- Regular security audits and vulnerability assessments to identify and address potential weaknesses.

- Strict access controls to limit data access to authorized personnel only.

- Data backup strategies to prevent loss in case of cyberattacks or system failures.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve our services. We utilize various types of cookies, including:

- Essential cookies that are necessary for the website to function.

- Performance cookies that help us analyze how visitors interact with our website.

- Functionality cookies that allow us to remember your preferences and provide enhanced features.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

8. International Data Transfers

If you are located outside of the European Union, your personal data may be transferred to and processed in countries that may not provide the same level of data protection as your home country. We will ensure that appropriate safeguards are in place to protect your data during such transfers, including the use of Standard Contractual Clauses or other legal mechanisms as required by applicable laws.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Our data retention policy outlines the duration for which different types of data will be retained and the procedures for its disposal or archiving after the retention period.

10. Children’s Information

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tinkarfabric SL. (The 2nd Watch)

Biz no: B55442578

Av. de Tirajana Edificio Mercurio Torre 1, 2B

35100 Maspalomas, Las Palmas, Gran Canarias, Spain

Email: hello@2ndwatch.com

Thank you for choosing The 2nd Watch. Your privacy is important to us, and we are committed to protecting your personal information while providing you with unique and customizable luxury watches.